Satmetrix nice. Read the latest, in-depth NICE Satmetrix reviews from real users verified by Gartner Peer Insights, and choose your business software with confidence. NICE Satmetrix gives you a comprehensive view by capturing direct and indirect feedback at key interactions along the customer journey and correlating it with operational and interaction data sourced from your business systems. Our advanced omnichannel real-time feedback, seamless integration, and powerful analytics deliver a deeper understanding of your customers and the experiences that . NICE Satmetrix combines direct feedback, indirect feedback, and operational metrics to reveal a complete picture of CX throughout the enterprise. If you’re looking for an easier way to track the experiences of your clients from one point in their customer journey to the next, NICE has you covered. Satmetrix was acquired by NICE Systems in July 2017, and is no longer available. It contained summary and individual customer data for tracking the customer lifecycle. However, the number alone might not answer your question. And the advanced analytics to plan and take action across the organization. NICE Satmetrix’s role-based dashboards use real-world experience and use cases to give executives, front-line managers, business leaders, and coaches the actionable insights needed to recover detractors, uncover risks, improve processes, or prioritize investments. Remember me The annual Net Promoter Score Benchmarks, produced by NICE Satmetrix, the co-developer of NPS, and covering both B2C and B2B companies, answer that question using the world’s largest database of Net Promoter data. For best performance, please use a recent version of Firefox. Where were you born? Where did you get married? What is the name of your first pet? What is the brand name of your first car? What is your favorite hobby? Where did you go for your honeymoon? What is your favorite food? What is your best man's first name? What is your favorite TV show? What is the name of your favorite book? Please select a Security Question. A complete VOC solution unified with CXone and the NICE portfolio, NICE Satmetrix delivers superior analytics to operationalize feedback on the frontline and across the comprehensive customer Sep 29, 2020 · NICE Satmetrix is the leading global provider of Customer Experience Management Software. Flexible reporting to collaboratively share the findings. Sep 13, 2021 · The NICE Satmetrix solution is one of the most impressive in the current ecosystem for customer experience and VOC insights. Learn more. Operationalize VOC insights at scale with built-in tools to collect, connect and act on feedback to improve CX and drive more revenue. You can also use a recent version of Internet NICE Satmetrix comes right out of the box with powerful analytic engines to generate actionable insights. Dec 4, 2022 · What is Satmetrix (discontinued)? Satmetrix was survey-based customer experience management software. コールセンターのサービス改善に不可欠な顧客満足度調査（CS調査）。顧客満足度、ロイヤルティの向上、オペレーターのエンゲージメント向上につながる実用的なインサイトを引き出します。 NICE Satmetrix Pro is not supported on your browser. NICE Satmetrix’s smart technology monitors users’ behavior and triggers pop-up surveys to capture customer loyalty or satisfaction after a key interaction or activity, such as a purchase or support inquiry. Improve response rates by gathering feedback from personalized surveys over 30 channels—including voice, email, SMS, chat and social. gtcquf fql www klqi kqt ootmuxbs etni jbewck yzzjv piric